QA Systems’ Texas Department of Information Resource (DIR) Contract # DIR-SDD-1775
Contact
Marcos Gutierrez (Director of Operations)
Austin - 512-637-6111
Houston - 713-396-0792
For DIR related quotes or purchase orders - dir@qasystems.com
About QA Systems
One of the longest lasting family owned IT businesses in central Texas, QA Systems is a complete IT sales and services company. With a dedication and focus on Public Sector entities, QA Systems provides custom solutions for all IT purchase needs and services.
Our service repertoire consists of the following:
• Hardware repair Services - Printers, Laptops, Computers
• Network Services - Complete Network Consulting, Design, Installation and Maintenance
• Audio Visual - Complete Audio Visual Consulting, Design, Installation and Maintenance
• Cabling - Low Voltage Cabling Design and Installation
About DIR
DIR’s Information and Communications Technology (ICT) Cooperative (Co-op) Contracts program (formerly known as Go DIRect) is a streamlined cooperative purchasing program for state and local government, public education and other public entities in Texas, as well as public entities outside the state.
DIR currently offers more than 750 cooperative purchasing contracts for technology products and services including hardware, software, staffing services, maintenance and other ICT services with a high customer demand such as managed services and technology training.
Who are DIR eligible customers?
Any Texas state, county or local government office and public education entity – no matter how small – can participate in the ICT Co-op Contracts program. Public entities outside the state of Texas may also use our program. While Texas state agencies are required to use our services, other customers do so voluntarily because of the tremendous savings offered on technology purchases.
QA Systems is authorized to sell the following products and services to DIR eligible customers.
Products offered under QA Systems’ DIR Contract
• Epson Printers, Scanners and Multifunction Devices
• Epson Accessories and Optional Items
Offered to DIR eligible customers at discounts of up to 34.5%
Services offered under QA Systems’ DIR Contract
• Installation Services
• Maintenance Services
• Repair Services
• Training Services
• Print Managed Services
• Secure Data Erase Services
Offered to DIR eligible customers at discounts of up to 29.5%
Warranty and Return Policy
Please contact Customer Service for return authorization. Customer service will issue an RMA# for all approved returns. Any merchandise returned to QA without an RMA# will be returned to the customer at customer's expense. Manufacturer's warranty apply to all products, unless otherwise specified. Opened products are non-returnable, so please check compatibility before opening. Defective products must be reported to QA Customer Service within 15 days of receipt. Returns for defective products will be processed on a case by case basis, in accordance with manufacturer's warranties. Returned items must be received by QA within 15 days of RMA# issue date. When items are received after the 15th day, the customer will be responsible for the full amount of the original invoice plus the invoice of the replacement item.
