Empowering Businesses Today
QA Systems is proud to partner with the Department of Information Resources, a collaboration that brings innovative solutions to businesses.
QA Systems’ Texas Department of Information Resource (DIR) Contracts DIR-CPO-4455
Education IT Products and Related Services
Contact
Marcos Gutierrez (Director of Operations)
Austin – 512-637-6111
For DIR related quotes or purchase orders – dir@qasystems.com
When requesting quotes or sending purchase orders, customers are required to reference DIR contract number DIR-CPO-4455 on all documents.
About QA Systems
QA Systems is a family owned, HUB Certified, full-service Audiovisual systems integrator with design, installation, and maintenance services. We have been in operation over 30 years and are located in Central Texas.
About DIR
DIR’s Information and Communications Technology (ICT) Cooperative (Co-op) Contracts program (formerly known as Go DIRect) is a streamlined cooperative purchasing program for state and local government, public education and other public entities in Texas, as well as public entities outside the state.DIR currently offers more than 750 cooperative purchasing contracts for technology products and services including hardware, software, staffing services, maintenance and other ICT services with a high customer demand such as managed services and technology training.
Who are DIR eligible customers?
Any Texas state, county or local government office and public education entity – no matter how small – can participate in the ICT Co-op Contracts program. Public entities outside the state of Texas may also use our program. While Texas state agencies are required to use our services, other customers do so voluntarily because of the tremendous savings offered on technology purchases.
QA Systems is authorized to sell the following products and services to DIR eligible customers.
Warranty and Return Policy
• Classroom Interactive Products
• Software
• Technical Services
Offered to DIR eligible customers at discounts of up to 40%
Who are DIR eligible customers?
Please contact Customer Service for return authorization. Customer service will issue an RMA# for all approved returns. Any merchandise returned to QA without an RMA# will be returned to the customer at the customer’s expense. Manufacturer’s warranty apply to all products, unless otherwise specified. Opened products are non-returnable, so please check compatibility before opening.
Defective products must be reported to QA Customer Service within 15 days of receipt. Returns for defective products will be processed on a case by case basis, in accordance with the manufacturer’s warranties. Returned items must be received by QA within 15 days of RMA# issue date. When items are received after the 15th day, the customer will be responsible for the full amount of the original invoice plus the invoice of the replacement item.
